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Many people selling or letting their property like the expertise and knowledge of a local, independent agency. Others like the reassurance of a large chain. But imagine if you could get the best of both worlds, and all for one agent’s fee. Well now you can. Because if you instruct an agent who’s a member of the Experts in Property, you don’t just get one agent - but better still 80 members of the Experts in Property right across the Westcountry – and your property will be available to buyers and tenants registering with anyone of them, and visible on their websites too.

What’s more getting this coverage doesn’t cost a penny extra – so you really do get 80 agents for the price of one!

All the Experts in Property estate agents are offered the latest training to ensure compliance with legislation and to enable them to offer the highest levels of customer service.

The Latest Edition of Distinctly Westcountry (Edition 22) is now available! You can also view it online HERE

Front cover 21


the Experts in Property gear up for GDPR

As most people know, the new laws surrounding data protection come into force on 25th May.

Considering the advances in technology, the amount and the way personal data is now collected, the new General Data Protection Regulations (GDPR) supersedes the Data Protection Act 1998. Designed to help customers gain a greater level of control, GDPR sets out how businesses must handle consumer data, which includes everything from names, addresses and contact details through gender and religion to IP addresses – any personal information they have on file. 

Estate agencies hold a great deal of personal information – about sellers, buyers, tenants, landlords and those interested in becoming any of those, so they must all audit their data and review their processes to comply.

In the last few months and weeks, members of the Experts in Property – the network of independent estate agencies through the South West – have undergone training in understanding GDPR and what they need to do to comply. In addition, the network is currently providing GDPR Compliance Packs containing everything they need to be ready for the greatest change in data protection law in the last 20 years.

So, when you instruct an office of the Experts in Property to sell or let your property; when you register as interested in buying or renting property; or anything else in between, your data is safe.

Steve Moir, chairman of the Experts in Property, said: “GDPR is just one of the vitally important topics in our comprehensive training programme. There are many benefits for consumers using our member agencies – one of which is having the support of our head office, which means the agents themselves have to take less time out of doing their actual job of selling and letting homes. When it comes to new legislation – GDPR or otherwise, our members are ready for it.”

For more information, talk to your local, fully compliant, fully supported expert in property – to find your nearest office, look for the logo in your local press or visit the Agents’ Directory at www.theexpertsinproperty.co.uk/agents-directory


We are so proud of the service our member agents provide we have created a short film to show you the benefits of using a 'full service estate agent' compared to an 'online only agent'.

View the film on our You Tube channel or click the image below.